FAQ

FAQ

    About rooms

  • What is the capacity?
    ・Presidential Suite【2 ~ 13 people】
    ・Executive Suite【2 ~ 7 people】
    ・Dog Suite【2 ~ 5 people】
    ・Premium Suite【2 ~6 people】
    ・Corner Semi-suite【2 ~5 people】
    ・Loft Suite【2 ~ 6 people】
    ・Standard【2 ~ 5 people】
    ・10-meter Dome Tent【2 ~ 10 people】
    ・Dog Dome Tent【2 ~ 5 people】
    ・Dog Dome Tent with Sauna【2 ~ 5 people】
    ・7-meter Dome Tent with Sauna【2 ~ 5 people】
    ・7-meter Dome Tent【2 ~ 5 people】
  • How many beds are there?
    ・Presidential Suite【6 semi-double beds and 2 sofa beds】
    ・Executive Suite【3 semi-double beds and 2 sofa beds】
    ・Dog Suite【3 semi-double beds】
    ・Premium Suite【4 semi-double beds】
    ・Corner Semi-suite【3 semi-double beds】
    ・Loft Suite【2 semi-double beds and 2 semi-double low beds】
    ・Standard【3 semi-double beds】
    ・10-meter Dome Tent【8 single beds】
    ・Dog Dome Tent【4 semi-double beds and an extra bed】
    ・Dog Dome Tent with Sauna【4 semi-double beds and an extra bed】
    ・7-meter Dome Tent with Sauna【4 semi-double beds and an extra bed】
    ・7-meter Dome Tent【4 semi-double beds and an extra bed】
  • What time is check-in and check-out?
    ・Premium Suite【Check-in: 3:00PM ~ | Check-out: ~11:00AM】
    ・Private Villa【Check-in: 3:00PM ~ | Check-out: ~10:00AM】
    ・Glamping【Check-in: 3:00PM ~ | Check-out: ~10:00AM】
  • Are there cancellation fees?
    The cancellation fees below will apply.
    ・10 days before: 20 %
    ・6 days before: 40 %
    ・2 days before: 50 %
    ・On the day / No-show: 100 %
  • About equipment and amenities

  • What equipment and amenities do you have?
    ・Premium Suite
    【Refrigerator, Air conditioner (and heater), wood-burning stove, TV, air purifier, microwave, electric kettle, hair dryer, shampoo, hair conditioner, body wash, toothbrush, hairbrush, razor, cotton swab, headband, and Samue (monk’s working clothes)】

    ・Private Villa
    【Refrigerator, Air conditioner (and heater), wood-burning stove, TV, air purifier, electric kettle, hair dryer, shampoo, hair conditioner, body wash, toothbrush, hairbrush, razor, cotton swab, headband, and Samue (monk’s working clothes)】

    ・Glamping
    【Refrigerator, Air conditioner (and heater), air purifier, microwave, electric kettle, hair dryer, shampoo, hair conditioner, body wash, toothbrush, and Samue (monk’s working clothes)】
  • What unique equipment do you have?
    ・Presidential Suite【2 types of natural onsen (indoor and outdoor), barrel sauna, and private pool (Approximately 16㎡)】
    ・Executive Suite【2 types of natural onsen (indoor and outdoor), barrel sauna, and private pool (Approximately 14㎡)】
    ・Dog Suite【Natural onsen, dog run, private pool (Approximately 19㎡) and barrel sauna】
    ・Premium Suite【Natural onsen, barrel sauna, and cold bath】
    ・Corner Semi-suite【Natural onsen】
    ・Loft Suite【Natural onsen】
    ・Standard【Natural onsen】
    ・10-meter Dome Tent【Natural onsen】
    ・Dog Dome Tent【Natural onsen】
    ・Dog Dome Tent with Sauna【Natural onsen and sauna tent】
    ・7-meter Dome Tent with Sauna【Natural onsen and sauna tent】
    ・7-meter Dome Tent【Natural onsen】
  • Is there a parking lot?
    Yes.
  • About meals

  • Is it possible to bring ingredients?
    Yes. Please use our installed BBQ gas grill and outdoor BBQ terrace and enjoy your original BBQ by bringing your favorite ingredients.
  • Is it allowed to bring a BBQ stove?
    Unfortunately, fire-causing devices such as a BBQ stove are not allowed here. Thank you for your understanding. Please use our installed BBQ gas grill.
  • Are there nearby convenience stores and supermarkets?
    Yes. There is a convenience store and supermarket located about a 10 to 15-min drive away.
  • About bringing pets (dogs)

  • Are there any items I should bring?
    Please bring a certificate of rabies vaccination.
    Additionally, we prepare necessary items for dogs, such as a crate and pee pad, at our facility.
    *Please bring your dog’s food.
  • Others

  • Is it possible to do fireworks?
    Yes, it is possible to do them at the designated place.
    Please let our staff at the reception know if you would like to do them.
    Only handheld fireworks are allowed, so please refrain from using skyrocket and fountain fireworks.
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